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Why RBG Machinery Group
An industrial laser is a capital decision you live with for a decade. We built the support structure around it first — American technicians, on-site training, and stocked wear parts.
US-based service techs
Install + on-site training
Wear parts stocked stateside
100%
US-Based Support
On-Site
Install & Training
In Stock
Consumables & Wear Parts
Who We Are
RBG Machinery Group sells, installs, and supports industrial fiber laser cutting machines, tube lasers, and handheld laser welding systems for American fabricators. We are not a broker forwarding your order overseas. We spec the machine, we deliver it, our technicians commission it on your floor, and the same team answers when you call two years later.
One team owns the sale, the install, and the service life
Machines specified against your actual materials and volume
Direct phone access to technicians during US business hours
Consumables and wear parts warehoused in the United States
The Three Pillars
Every import brand claims support. Here is what ours consists of, in plain terms, so you can hold us to it.
Technicians in your time zone, reachable by phone during business hours. Most issues are resolved remotely the same day; when they are not, a tech is dispatched.
Every machine includes professional installation, commissioning, and hands-on operator training at your facility — not a manual and a phone number.
Nozzles, protective windows, lenses, and ceramics warehoused stateside. Common consumables ship from US inventory rather than crossing an ocean.
On the Floor
Cutting speed on a brochure means nothing if the machine is dark waiting on a part or a call-back. Everything we do — stocked consumables, same-timezone techs, operators trained properly the first week — exists to keep the beam on.
See How We Support ItHow We Sell
Capital equipment buyers research long and buy on trust. We try to make the process boringly transparent.
A specialist asks what you actually cut, weld, and clean — then recommends the machine and power level that fits, including a smaller one if that is the right answer.
A real written quote, typically within one business day, priced against the work you actually run.
Our technicians deliver, level, power, calibrate, and prove out the machine — then train your operators on your parts, on your floor.
Ongoing service, stocked consumables, and a direct line to the same people who commissioned the machine in the first place.
Straight Answers
The laser market has earned some of its reputation. These are the practices we have deliberately avoided.
If a 3-meter bed and mid-range power will carry your work, we will quote that instead of the bigger machine. Capacity you never use is capacity you financed for nothing.
Installation, commissioning, and operator training are part of the purchase — not an upsell that appears on a change order once the crate is already on your dock.
Support calls reach US-based technicians during US business hours. You should never be debugging an alarm code through a time-zone-shifted ticket queue.
Where to Next
The support promise above is broken out in detail across these pages.
Remote diagnostics, on-site service visits, and preventive maintenance programs that keep the machine inside spec.
View Service →
On-site training at commissioning, refresher sessions for new hires, and programming instruction for your nesting software.
View Training →
Tell us what you cut, weld, or clean — and a laser specialist will spec the right machine and a real quote, typically within one business day.
Tell us what you run. A real quote in one business day.
